1.1. These Terms of Use (the "Agreement") govern the relationship between the user (the "User") and the SmartSplitAI Contract Review service (the "Service") regarding the use of the Service for analyzing changes in contracts using artificial intelligence technologies.
1.1.A. The Service is oriented toward the B2B sector and is intended for individual entrepreneurs, legal entities, their employees, representatives, and other users acting in a professional, entrepreneurial, or contractual context. The Service is not intended for personal, family, or household use.
1.2. Use of the Service constitutes full and unconditional acceptance by the User of the terms of this Agreement. If the User does not agree with the terms, they must cease using the Service.
1.3. The Service is provided within its available functionality. Functionality may change without prior notice.
2.1. The Service provides the User with the ability to upload documents in DOCX format (a reference contract and a counterparty-edited version) and receive automated change analysis performed using artificial intelligence technologies ("AI Analysis").
2.2. The Service is not legal, financial, tax, or accounting advice. The AI Analysis result is auxiliary and informational in nature.
2.3. The Service does not replace a qualified lawyer, accountant, tax advisor, or financial expert. The User makes decisions independently based on AI Analysis results.
2.4. When analyzing documents, the Service may process editorial comments, notes, and annotations contained in the DOCX file. In a single report, the Service analyzes no more than 20 (twenty) such comments. If the document contains more than 20 comments, the Service may only process the first comments extracted from the file, and the remaining comments may require manual review by the User. This limitation applies only to editorial comments / Word annotations and is not a limitation on the number of changes, amendments, or differences between contract versions.
3.1. To use the Service, the User must register by providing accurate data (email, name) and accepting this Agreement.
3.2. The User is responsible for the security of their credentials (email and password). All actions performed under the User's account are considered actions of the User themselves.
3.3. The User agrees not to transfer their credentials to third parties and to immediately notify the Service of any unauthorized access to the account.
The User agrees to:
5.1. The Service provides access under the tariff plans described on the organization profile page. The basic plan (Freemium) is provided free of charge with limited functionality.
5.2. Plan terms, including the number of reviews, report composition, and pricing, may be changed. Current terms are displayed in the Service interface.
5.3. Payments are processed through the Service administrator. Payment details are available in the Service interface or via the contact email.
6.1. For Users from the Russian Federation and ruble payments, the contractor / payment recipient is:
6.2. For Users from other countries (international segment), payment documents are issued through:
6.3. International payment documents. For international clients, payment documents and/or payment receipt may be processed through Individual Entrepreneur Nataliia Kalabina, Georgia. Reference to an international payment party is used for payment processing and invoicing purposes and does not by itself change the terms of use of the SmartSplitAI service, the scope of the User's rights to the service, or the data processing procedure.
6.4. Contact email for all inquiries (support, legal, personal data, payments): info@smartsplitai.net.
7.1. The Service is provided on an "as is" basis. The Service does not guarantee:
7.2. The Service shall not be liable for:
7.3. For high-value or high-risk contracts, manual review by a qualified specialist is mandatory.
8.1. Exclusive rights to the Service, its design, algorithms, and source code belong to Sergei V. Stepanov.
8.2. The User retains all rights to the documents they upload. The Service does not acquire any rights to the content of the User's documents.
9.1.1. When using the Service, the User may upload and store information that is not publicly available and may have commercial value. Such information may include:
Collectively, such information is hereinafter referred to as "User Confidential Information."
9.2.1. The User is solely responsible for having the legal basis and necessary rights to upload documents and other information to the Service.
9.2.2. If the User classifies uploaded documents as trade secrets, the User must ensure compliance with their own trade secret regime and internal procedures in accordance with applicable law. The Service does not establish or control the User's trade secret regime.
9.3.1. The Service uses User Confidential Information exclusively for the following purposes:
9.3.2. The Service does not use User Confidential Information for purposes unrelated to the provision of the service without the User's explicit consent, except as required by law.
9.4.1. The Service does not disclose User Confidential Information to third parties, except in the following cases:
9.5.1. Access to documents, AI reports, and other Confidential Information within the Service is limited to:
9.5.2. Service administrators are bound by confidentiality obligations. Administrative access is exercised within the limits of technical necessity and does not imply commercial use of User data.
9.6.1. The Service takes reasonable organizational and technical measures to protect User Confidential Information from unauthorized access, alteration, disclosure, or destruction.
9.6.2. The Service does not guarantee absolute protection against all possible threats, including threats beyond the Service's reasonable control.
9.7.1. The processing of the User's personal data is governed by the Privacy Policy (Privacy Policy).
10.1. The Service reserves the right to amend this Agreement. The new version takes effect upon publication on the Website.
10.2. Continued use of the Service after changes to the Agreement constitutes acceptance of the new version by the User.
11.1. This Agreement is governed by the laws of the jurisdiction of the party specified in Section 6.
11.2. All disputes and disagreements shall be resolved through negotiations. If no agreement is reached, the dispute shall be referred to the competent court at the location of the Agreement party.
11.3. If any provision of this Agreement is found to be invalid, the remaining provisions shall remain in full force and effect.
12.1. The SmartSplitAI Contract Review service is provided under the SmartSplitAI brand. Depending on the User's country, payment currency, payment method, and applicable financial document, the following persons may be involved in the relationship with the User:
12.2. For users from the Russian Federation and payments in rubles, the payment recipient is Individual Entrepreneur Sergei V. Stepanov, unless otherwise specified in the invoice, payment confirmation, payment form, or other financial document.
12.3. For international and/or non-ruble payments, the payment recipient is Individual Entrepreneur Nataliia Kalabina, unless otherwise specified in the invoice, payment confirmation, payment form, or other financial document.
12.4. Individual Entrepreneur Nataliia Kalabina is designated solely as the payment recipient, if so reflected in the invoice, payment confirmation, payment form, or other financial document. The designation of Individual Entrepreneur Nataliia Kalabina as a payment recipient does not mean that this person is the service provider, data operator, or provides contract analysis services.
12.5. The specific payment recipient is determined based on the invoice, payment confirmation, payment form, or other financial document. The financial document takes precedence in determining the recipient of a specific payment.
12.6. The existence of different payment recipients does not alter or cancel the confidentiality obligations described in Section 9 of this Agreement and the applicable Privacy Policy.
13.1. The Service provides the following tariff plans:
13.2. Current tariff prices are shown on the /tariffs page. Prices may change without prior notice. A price change does not affect already paid tariffs.
13.3. A payment is considered complete when the funds are credited to the payment recipient's account or when the payment is confirmed by the payment provider.
14.1. A refund is possible before the service is rendered or before the paid review package is used.
14.2. After a document is uploaded and contract analysis is started, the service is considered commenced. After the AI report is generated, the service is considered rendered to the corresponding extent.
14.3. The Service is oriented toward the B2B segment and professional use. The provisions of the Russian Federation Law "On Protection of Consumer Rights" apply exclusively in cases expressly provided for by applicable law, and only to users who qualify as consumers under the law in a specific situation. For users acting in entrepreneurial or professional capacities, the provisions of the Civil Code of the Russian Federation on paid services apply. If the service has been fully rendered, a refund may not be provided, except where a refund is mandatory under applicable law.
14.4. If the service has been partially rendered, the refund amount may be reduced by the cost of actually rendered services and incurred expenses of the Service.
14.5. If the service could not be rendered due to a technical error on SmartSplitAI's side, the User may request re-performance of the service or a refund of the paid amount.
14.6. Refund requests should be sent to info@smartsplitai.net. Review period: up to 10 (ten) business days from receipt of the request. Detailed refund terms are described in the Refund Policy.
14.7. For payments processed through T-Bank, a refund may be executed through the payment provider in accordance with its rules and procedures.
14.8. Refunds are not automatic. Each request is reviewed manually. The service package associated with a refunded payment may require manual adjustment by the Service administrator.