1.1. These Terms of Use (the "Agreement") govern the relationship between the user (the "User") and the SmartSplitAI Contract Review service (the "Service") regarding the use of the Service for analyzing contracts and contractual risks using artificial intelligence technologies ("AI Analysis"). A separate capability of the Service is contract version comparison, available when the User selects the corresponding function. The Service also allows uploading a main contract together with supporting documents.
1.1.A. The Service is oriented toward the B2B sector and is intended for individual entrepreneurs, legal entities, their employees, representatives, and other users acting in a professional, entrepreneurial, or contractual context. The Service is not intended for personal, family, or household use.
1.2. Use of the Service constitutes full and unconditional acceptance by the User of the terms of this Agreement. If the User does not agree with the terms, they must cease using the Service.
1.3. The Service is provided within its available functionality. Functionality may change without prior notice.
2.1. The Service provides the User with the ability to upload documents in DOCX, text-layer PDF, and TXT formats (a main contract together with supporting documents) and receive automated contract and contractual risk analysis performed using artificial intelligence technologies. A separate scenario, available when the User selects the corresponding function, may perform contract version comparison.
2.2. The AI result may contain legal, financial, tax, and operational observations, but is not a professional legal, tax, financial, or accounting opinion. The AI Analysis result is auxiliary and informational in nature.
2.3. The AI result may contain errors, inaccuracies, and omissions. The Service does not replace a qualified lawyer, accountant, tax advisor, or financial expert. Material decisions should be reviewed by the User or a qualified specialist.
3.1. To use the Service, the User must register by providing accurate data (email, name) and accepting this Agreement.
3.2. The User is responsible for the security of their login credentials (email and password). All actions performed under the User's account are deemed to be actions of the User.
3.3. The User agrees not to share their login credentials with third parties and to immediately notify the Service of any unauthorized access to their account.
The User agrees to:
5.1. The Service provides access under the tariff plans described on the organization profile page. The basic tariff (Freemium) is provided free of charge with limited functionality.
5.2. Tariff conditions, including the number of reviews, report composition, and cost, may be changed. Current conditions are displayed in the Service interface.
5.3. The specific payment recipient is determined by the invoice, receipt, payment form, or payment confirmation. Payment details are clarified in the Service interface or via the contact email.
6.1. The Service is provided under the SmartSplitAI brand. The SmartSplitAI service administration ensures the functioning of the Service, technical support, and interaction with Users.
6.2. Before bringing a claim in court or other competent authority, the User may send a complaint to the Service administration at info@smartsplitai.net.
7.1. The Service is provided on an "as is" basis. The Service does not guarantee:
7.2. The Service shall not be liable for:
7.3. For high-value or high-risk documents, manual review by a qualified specialist is mandatory.
8.1. Exclusive rights to the Service, its design, algorithms, and software code belong to SmartSplitAI.
8.2. The User retains all rights to the documents they upload. The Service does not acquire any rights to the content of the User's documents.
9.1.1. When using the Service, the User may upload and store information that is not publicly available and may have commercial value. Such information may include:
Collectively, such information is hereinafter referred to as "User Confidential Information".
9.2.1. The User is solely responsible for having the legal grounds and necessary rights to upload documents and other information to the Service.
9.2.2. If the User classifies the uploaded documents as a trade secret, they must ensure compliance with their own trade secret regime and internal procedures in accordance with applicable law. The Service does not establish or control the User's trade secret regime.
9.3.1. The Service uses User Confidential Information exclusively for the following purposes:
9.3.2. The Service does not use User Confidential Information for purposes unrelated to the provision of the service without the User's explicit consent, except as required by law.
9.4.1. The Service does not disclose User Confidential Information to third parties, except in the following cases:
9.5.1. Access to documents, AI reports, and other Confidential Information within the Service is limited to:
9.5.2. Service administrators are bound by confidentiality obligations. Administrative access is exercised within the limits of technical necessity and does not imply commercial use of the User's data.
9.6.1. The Service takes reasonable organizational and technical measures to protect User Confidential Information from unauthorized access, alteration, disclosure, or destruction.
9.6.2. The Service does not guarantee absolute protection against all possible threats, including threats beyond the Service's reasonable control.
9.7.1. Processing of the User's personal data is governed by the Privacy Policy (Privacy Policy).
10.1. The applicable law is determined by mandatory rules, the nature of the relationship, the User's status, and the relevant financial document. Mandatory User rights that cannot be excluded or limited by agreement are preserved in full.
10.2. Before bringing a claim in court or other competent authority, the User may send a complaint to the Service administration at info@smartsplitai.net.
10.3. If any provision of this Agreement is held invalid, the remaining provisions shall remain in full force and effect.
11.1. The Service reserves the right to amend this Agreement. The new version takes effect upon publication on the Site.
11.2. Continued use of the Service after changes to the Agreement constitutes the User's acceptance of the new version.
12.1. The Service provides tariff plans with the following parameters:
12.2. Current tariff prices are listed on the /tariffs page. Prices may change without prior notice. A price change does not affect already paid tariffs.
12.3. Payment is deemed completed from the moment funds are credited to the payment recipient's account or payment is confirmed by the payment provider.
13.1. A refund is possible before the start of the service or before the paid review package is used.
13.2. After uploading a document and starting the contract analysis, the service is deemed to have commenced. After the AI report is generated, the service is deemed to have been provided in the corresponding scope.
13.3. The Service is oriented toward the B2B segment and professional use. Consumer protection provisions apply exclusively in cases expressly provided for by applicable law and only to users who are recognized as consumers in a specific situation under the law. If the service has been fully provided, a refund may not be granted, except where a refund is mandatory under applicable law.
13.4. If the service has been partially provided, the refund may be reduced by the cost of the actually provided services and the expenses incurred by the Service.
13.5. If the service was not provided due to a technical error on the SmartSplitAI side, the User may request re-performance of the service or a refund of the paid amount by contacting info@smartsplitai.net.
13.6. Refund requests should be sent to info@smartsplitai.net. The request review period is up to 10 (ten) business days from receipt of the request. Detailed refund terms are described in the Refund Policy.
13.7. A refund is made using the method specified by the Service administration based on the outcome of the request review, taking into account the original payment method when technically feasible. Bank processing times depend on the payment infrastructure.
13.8. Refunds are not automatic. Each request is reviewed individually. The service package associated with the refunded payment may require manual adjustment by the Service administrator.